I'd like to inquire about a ban that I have received on my account, a number of years ago. I am only creating this thread now as I wasn't aware there was actually a Staff Disputes subforum for this purpose. I do recall emailing dave@mpgh since the ban was made by him, but now I think I understand why I got no reply haha.
A few years ago one day when I logged in to MPGH, I was surprised to have been banned and this message was shown to me:
You have been banned for the following reason:
Hacked
Date the ban will be lifted: Never
I never understood what the 'Hacked' ban reason even meant, as well as why I got banned as I was certain I did not break any rules or breach any regulations.
I'd like to inquire about a ban that I have received on my account, a number of years ago. I am only creating this thread now as I wasn't aware there was actually a Staff Disputes subforum for this purpose. I do recall emailing dave@mpgh since the ban was made by him, but now I think I understand why I got no reply haha.
A few years ago one day when I logged in to MPGH, I was surprised to have been banned and this message was shown to me:
You have been banned for the following reason:
Hacked
Date the ban will be lifted: Never
I never understood what the 'Hacked' ban reason even meant, as well as why I got banned as I was certain I did not break any rules or breach any regulations.
Thank you for your time, please do look into my case and I hope to hear from you guys soon!
@Lily
It means someone got a hold of your account.
Originally Posted by Lily
It means someone got a hold of your account.
I see, I certainly did not notice any unusual activity on my account back then :/
So would there be anything you can do to lift the ban and as a safety precaution I'll change my password?
Originally Posted by leejw30
I see, I certainly did not notice any unusual activity on my account back then :/
So would there be anything you can do to lift the ban and as a safety precaution I'll change my password?
Two different locations were found on your account. One in Singapore, the other in Netherlands. Anything you can tell me about these?
Originally Posted by Hero
Two different locations were found on your account. One in Singapore, the other in Netherlands. Anything you can tell me about these?
I can't tell you anything about that as I really am not aware that it happened. But could it be possible that my VPN was on when it happened back then?
I remember I used to use Norton to bypass certain restrictions by my ISP.
Were there any unusual activity when my account was logged in from the Netherlands IP?
Thanks!
Originally Posted by leejw30
I can't tell you anything about that as I really am not aware that it happened. But could it be possible that my VPN was on when it happened back then?
I remember I used to use Norton to bypass certain restrictions by my ISP.
Were there any unusual activity when my account was logged in from the Netherlands IP?
hopefully everything will get sorted out eventually
Originally Posted by Greythorne
hopefully everything will get sorted out eventually
Haven't got any response from anyone. Any idea what should I do next?
Originally Posted by leejw30
Haven't got any response from anyone. Any idea what should I do next?
When did you last have access to the account (or logged in with it)?
Originally Posted by Ahlwong
When did you last have access to the account (or logged in with it)?
The ban happened probably a year or two ago, really can't be sure when it happened since after the ban I completely stopped visiting MPGH.
I still do have access to my account, able to log in and everything, it's just I'm restricted from doing anything.
What?! That was definitely not me, I have zero idea that it even happened. Please walk me through what I can do to prove that I was not involved.
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Originally Posted by Mr.Par3
ban him again !!
I understand how you're feeling since you got scammed but I was not the one who did it.
Like smoke commented in your thread:
"User has possibly been hacked in this case as the user suddenly hit the marketplace after never having participated in it in the past."
I have never attempted to sell anything on MPGH let alone scam any user. Why would I throw away my main account that I'm proud of, just for a mere $59?
Originally Posted by leejw30
What?! That was definitely not me, I have zero idea that it even happened. Please walk me through what I can do to prove that I was not involved.
- - - Updated - - -
I understand how you're feeling since you got scammed but I was not the one who did it.
Like smoke commented in your thread:
"User has possibly been hacked in this case as the user suddenly hit the marketplace after never having participated in it in the past."
I have never attempted to sell anything on MPGH let alone scam any user. Why would I throw away my main account that I'm proud of, just for a mere $59?
It doesn't matter if it wasn't you.
You are responsible for the protection and security of your account.
You will need to handle this report before you can be unbanned.