Help with ebay!!!

I need help i don't know where else to post this.
i sold an iPod touch 4g 8gb on eBay on the 18th of September but did not post it in till the 5th of October but by that time a case had been opened against me and the customer had been refunded by eBay on the 8th of October. I didn't know any of this because all my eBay emails went into my spam folder for some reason. So today on the 15th of November i found all of this out. However eBay expects me to reimburse the amount of £133.25 which on don't have a penny of, However i have a receipt that shows i have sent the iPod with the tracking code so i can tell that they have received it and have it. But i don't know what to do because i have sent eBay a email saying this but the case was closed on the 9th of October. I need help please, i don't know what to do, if don't pay it i with have dept collectors coming around or i could be taken to court

Originally Posted by day-out

I need help i don't know where else to post this.
i sold an iPod touch 4g 8gb on eBay on the 18th of September but did not post it in till the 5th of October but by that time a case had been opened against me and the customer had been refunded by eBay on the 8th of October. I didn't know any of this because all my eBay emails went into my spam folder for some reason. So today on the 15th of November i found all of this out. However eBay expects me to reimburse the amount of £133.25 which on don't have a penny of, However i have a receipt that shows i have sent the iPod with the tracking code so i can tell that they have received it and have it. But i don't know what to do because i have sent eBay a email saying this but the case was closed on the 9th of October. I need help please, i don't know what to do, if don't pay it i with have dept collectors coming around or i could be taken to court

You can dispute it yourself and sen in a picture of the receipt along with the tracking number. It's your fault for not checking your eBay account, whenever you have a dispute and you login it shows you a notice telling you that you have active dispute.

Originally Posted by Lehsyrus

You can dispute it yourself and sen in a picture of the receipt along with the tracking number. It's your fault for not checking your eBay account, whenever you have a dispute and you login it shows you a notice telling you that you have active dispute.

I have sent them a message through the customer service things, even though the case has been closed. the thing was i havent logged in since i sent the item so i did not see the case being opened. do you think i have a chance of them stopping the payment?

Call eBay right now, they SE'D your ass.

Originally Posted by [SMA] Paradise`

Call eBay right now, they SE'D your ass.

So that is what It's like to be on the receiving end..

lol. don't use ebay.

contact their customer care service

Only thing you can do is contact customer service...

Send them the tracking ID etc.

And what is the £133.25 charge for?...

eBay does not read emails, it's just a waste of time to email them.
I suggest calling them, but it won't help you much either. eBay's support is extremely bad.

You sent it late, it's basically all your fault. If I paid for something, and someone finally decides to mail it 20 days later then it becomes their problem.

I doubt you'll be able to resolve it unless the buyer is still willing to pay you.

Originally Posted by arunforce

You sent it late, it's basically all your fault. If I paid for something, and someone finally decides to mail it 20 days later then it becomes their problem.

I doubt you'll be able to resolve it unless the buyer is still willing to pay you.

Yes i understand that i sent it late and i know it is all my fault, however it would be classed as fraud if i have to pay and if i took it to a court i would in fact win.
But thanks anyway i did get the money taken off and eBay has admitted that is was there fault because there automated services payed the refund and closed the case after only 4 days, where as the distance selling law states that he has to 90 days.

Thanks everyone for the help i did in fact get the money taken off so all is good eBay have admitted they are partly to blame for the incident.

I've owed them money since whenever, still haven't paid.

contact customer service.

Glad to know that you got it back. That was some bullshit right there though.

Help with ebay!!!

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