when i try to install ava the installer freeze my laptop and i dont really know what to do, need some help..
There could be more then one reason for this to happen, the install setup might be corrupted, I suggest you re-download the game and try again, also your laptop might not have the acquired performance to even run/install this game. You can try improve its performance by running CCleaner, and I can also already suggest you go to Can You RUN It | Can I run that game | Game system requirements to see if you can actually run the game before going throw all this trouble.
If you want further help, we need some more information about you laptop/pc, like what OS your running, how many bits, etc....
Thank me if I helped you, and let me know if you need further help.