HELP!

ok so somebody found out my acc and i sent z8games a support ticket
Hello,

Thank you for contacting Z8Games account administration support!

We understand that you would like to know the email on this account.

Your security answer is correct, however the other information does not match our records, or has not been filled in. We will need to ask you for additional information in order to verify that this account is yours.

Please provide us with the following information so that we can assist you:

- The first Email used on this account

Please note that without all of the requested information, we will not be able to fully verify that this is your account, and we will not be able to assist you.

Thank you for your patience and understanding.
i said
but i do not know the registered email i want to find it because someone found my acc i know the security answer and i have a friend that plays cf too and can tell u that this is my account
WTF that means i cant get my acc back!?!?!?!?!