[Help] Amazon Error

I just tried to order something and didn't have enough money in my gift card balance, I had two visa cards linked to my amazon account. one of them was random digits. I mean I did that when I was new to amazon and exploring things,However. That one I pressed on while I was paying for that order was that random visa. Now they are asking me to put its information to make sure it is mine. I've already told them about the story I stated above! I don't know what is gonna happen. But I've money on it and don't want to lose all my money and orders. ANY SUGGESTIONS? Solutions?

Call them, ask for a supervisor and be nice. :P Maybe they will make something happen.

Originally Posted by Money15Awesome

Call them, ask for a supervisor and be nice. :P Maybe they will make something happen.

I don't think they gonna believe me! I don't know why but that is my feeling.

This section might have some answers for you.
Ask around there since people with in depth amazon experience are a lot around there

Originally Posted by Exist? No

Any ?

Just call them.
(+18882804331 toll free number)
And just tell them your story and the rep will most likely contact the account manager which will take care of it in the next hour to 24 hours.
If that doesn't happen just call again and do the same.

Originally Posted by Exist? No

Any ?

Call up and say it was a mistake whilst being kind? Or say it was your child

Originally Posted by Gaar's sheep

This. I've had problems with CIS and ringing them up and buttering them up does the trick.

Originally Posted by jdxt

This. I've had problems with CIS and ringing them up and buttering them up does the trick.

Originally Posted by Gaar's sheep

Originally Posted by Joe

Call up and say it was a mistake whilst being kind? Or say it was your child

I can't call them, I've mailed them. any suggestions?

this is new

[Help] Amazon Error

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