! Amazon Refund Problem HELP !

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! Amazon Refund Problem HELP !
My account had a few orders and i ordered a PlayStation 4 it was delivered to my next door neighbor , tried to refund it by phoning them and they passed it on the specialist team , 48 hours later i got an email saying this ...

Amazon
We’re sorry to hear that you haven’t received your item(s) from order #203-2710792-4332332. Based on the results of our investigation, we won’t be able to provide a replacement/refund for this order at this time. We advise you to contact your local police authorities, if necessary, in order to pursue this matter further. If the issue isn't resolved after contacting local police, please contact us again with the police crime report number and details of the station where the incident was reported. Without the police report, we're unable to take further action.

Thank you for your understanding.


Is there a way to get around this and get my refund?

If anyone helps i will give you 10% of the refund

Thanks
What site did you use?
.com .ca .fr etc.
It's co.uk. Now you have to either fake a report or get a real one. No other chance, sorry.
You gotta get a police report then...

Fake one and hope it works
Quote Originally Posted by Milz! View Post
My account had a few orders and i ordered a PlayStation 4 it was delivered to my next door neighbor , tried to refund it by phoning them and they passed it on the specialist team , 48 hours later i got an email saying this ...

Amazon
We’re sorry to hear that you haven’t received your item(s) from order #203-2710792-4332332. Based on the results of our investigation, we won’t be able to provide a replacement/refund for this order at this time. We advise you to contact your local police authorities, if necessary, in order to pursue this matter further. If the issue isn't resolved after contacting local police, please contact us again with the police crime report number and details of the station where the incident was reported. Without the police report, we're unable to take further action.

Thank you for your understanding.


Is there a way to get around this and get my refund?

If anyone helps i will give you 10% of the refund

Thanks
I cant believe how bad uk is. Pretty much everyone gets this that order from amazon.uk. Stucks to be in your country man. Good luck with that.
good luck trying to resolve this bro,
Quote Originally Posted by Milz! View Post
My account had a few orders and i ordered a PlayStation 4 it was delivered to my next door neighbor , tried to refund it by phoning them and they passed it on the specialist team , 48 hours later i got an email saying this ...

Amazon
We’re sorry to hear that you haven’t received your item(s) from order #203-2710792-4332332. Based on the results of our investigation, we won’t be able to provide a replacement/refund for this order at this time. We advise you to contact your local police authorities, if necessary, in order to pursue this matter further. If the issue isn't resolved after contacting local police, please contact us again with the police crime report number and details of the station where the incident was reported. Without the police report, we're unable to take further action.

Thank you for your understanding.


Is there a way to get around this and get my refund?

If anyone helps i will give you 10% of the refund

Thanks
@Psychotic

Didn't you do a police report service before?
I hope He can , Please add on skype if possible

AdamJamieMilz
faking a police report might make it even worse tbh
Quote Originally Posted by Fliest_aladdin View Post
faking a police report might make it even worse tbh
If they think the report is fake they'll call the number on the report / ask for the official police website of your country. At that point you can still just send a 2nd real one and everything will be fine.
If u wont fix it by yourself i can fix it for 15% fee
Quote Originally Posted by Milz! View Post
My account had a few orders and i ordered a PlayStation 4 it was delivered to my next door neighbor , tried to refund it by phoning them and they passed it on the specialist team , 48 hours later i got an email saying this ...

Amazon
We’re sorry to hear that you haven’t received your item(s) from order #203-2710792-4332332. Based on the results of our investigation, we won’t be able to provide a replacement/refund for this order at this time. We advise you to contact your local police authorities, if necessary, in order to pursue this matter further. If the issue isn't resolved after contacting local police, please contact us again with the police crime report number and details of the station where the incident was reported. Without the police report, we're unable to take further action.

Thank you for your understanding.


Is there a way to get around this and get my refund?

If anyone helps i will give you 10% of the refund

Thanks
You should had hung up the moment they said they are transferring you to the specialist team. Call again and try again. Can't say much about .uk.co but for .com, it usually works the 1st time or 2nd (sometimes more).
lol, should have done it the old fashioned way, good luck!
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