It's the way Z8Games work. Once you're banned, you can't do anything about it. It sucks that you spent so much money and now you have to do something all over again. If you shared your user or password, or fell into those fake 'ZP Generators', or you were keylogged somehow, then it was your responsibility. Z8 basically gives advice to make sure your account does not ever get stolen. They probably also mention how they really can't do anything. Once banned - nothing can change.
/Closed