About Banning

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About Banning
Sorry about this question, but my google-fu and searching-fu isn't up to par yet.

I was wondering what the term "restricted" meant for banning. Is it a perma ban or is it temporary? I've heard that restricted will still let you play other Nexon games except for Vindictus.

I'm asking this because a friend of mine made a silly mistake of forgetting to replace the original HFS files when he logged onto his main. He killed shakarr in one hit by accident and got banned immediately lol.

Oh and how useful is it to submit a ticket? I've seen some people get their's answered quickly and some others have waited like 2+ years.

I also want to know this for future reference. Willing to thank the most helpful reply XD!
Usually restricted means you're not getting your account back. If you have a message saying directly that you were banned, then you might get unbanned either via ticket or a random Nexon mistake/act of kindness (twice in the past 12 months they unbanned a bunch of accounts). All of my accounts that were restricted a year ago have been completely deleted from the server since. Can't even log into the forums. I don't know about playing other Nexon games or not, as I don't play any others.
You already got your answer for the term restricted and other games so I just wanted to give you feedback about my tickets
Mhmm when I sent a ticket Nexon took arround 6months before they answer and all of that for nothing. They only said that my account was perma banned and ect... So it wasn't useful at all.
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