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Posts 1–4 of 4 · Page 1 of 1
Help please at refund confirmation email!
Help!!!!: my received email, what I have to do???:

Dear Customer

I'm sorry to hear that you didn't receive your order yet.

As I have checked the tracking information for your order #***-*******-****111 and can confirm, that your parcel was delivered on 12. Juni 2014 to Benjamin Schmidt.

So I think that you have given the wrong order number (#***-*******-****111).

I would like to help you. Could you please confirm us the Order number once again?

Please visit the following link to provide the information we requested:

------------------- link removed

Thank you for your patience, we look forward to hearing from you.
#1 ·
Just say that you know that the delivery status says it's delivered, but it did not. Your parents/neighbours don't have it either. Something like that. I hope you or somebody else can still fix this.
#2 ·
Quote Originally Posted by Maoam626 View Post
Help!!!!: my received email, what I have to do???:

Dear Customer

I'm sorry to hear that you didn't receive your order yet.

As I have checked the tracking information for your order #***-*******-****111 and can confirm, that your parcel was delivered on 12. Juni 2014 to Benjamin Schmidt.

So I think that you have given the wrong order number (#***-*******-****111).

I would like to help you. Could you please confirm us the Order number once again?

Please visit the following link to provide the information we requested:

------------------- link removed

Thank you for your patience, we look forward to hearing from you.
Do whats asked, and resend the proper order number mate
#3 ·
Quote Originally Posted by jayant View Post
Just say that you know that the delivery status says it's delivered, but it did not. Your parents/neighbours don't have it either. Something like that. I hope you or somebody else can still fix this.
should I do this myself or can I broke everything with it?
#4 ·
Posts 1–4 of 4 · Page 1 of 1

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