Originally Posted by laziruis
anyway to win this? i got this mesage earlier today
in order to continue with our investigation, we need documentation supporting your claim that the item is damaged or significantly not as described. Please obtain a document (such as an estimate or invoice) from an unbiased third-party, such as a dealer, repair shop, appraiser, or another individual or organization that is qualified in the area of the item in question (other than you).
This document should detail the extent of the damage or clearly explain how the item received significantly differs from the item advertised. Please do not proceed with any repairs or alterations to the item, as doing so will limit our ability to successfully resolve your claim, and may result in the cancellation of your dispute.
i know its probably not possible but might as well ask before i have to send shit back.
in order to continue with our investigation, we need documentation supporting your claim that the item is damaged or significantly not as described. Please obtain a document (such as an estimate or invoice) from an unbiased third-party, such as a dealer, repair shop, appraiser, or another individual or organization that is qualified in the area of the item in question (other than you).
This document should detail the extent of the damage or clearly explain how the item received significantly differs from the item advertised. Please do not proceed with any repairs or alterations to the item, as doing so will limit our ability to successfully resolve your claim, and may result in the cancellation of your dispute.
i know its probably not possible but might as well ask before i have to send shit back.
But Paypal is fuking crazy. Now they started to complain that there wasn't a service company adress and phone number at the document, that there wasn't a date etc.
I provided new document with a official company stamp with date, with cost of repair etc, and Im waiting for PP response, but I think they will reject it too....
So generally Paypal is fuking trying to reject my return. Previously I used SNAD or damaged excuse few times, at diffrent accounts and they always provided return adress witchout any questions...
